Specialist pathway complaints

Some types of complaints have their own process. These sit outside the general student complaints process, or run alongside it.

Does a specialist pathway apply?

You may need a specialist pathway if your complaint involves:

misconduct, discrimination, harassment, and sexual misconduct or gender-based violence
academic decisions such as grades, assessment tasks, feedback, academic progress notices, or admissions
privacy, research conduct, or education agent concerns

The categories below show what each covers, which policy applies, and where to start.

What it covers: Discrimination, harassment or bullying by a student or staff member, sexual misconduct.
- Contact the Safer Community Program first — they can give you advice and help you decide what to do.
- You can also report sexual misconduct through Speak Safely .
- These complaints are handled under the Student Conduct Policy (MPF1324) and the Appropriate Workplace Behaviour Policy (MPF1328).
- Go to Misconduct and concerning behaviour
What it covers: Grade disputes, unsatisfactory academic progress notices, admissions or selection appeals, special consideration reviews
- For grade queries, contact your subject coordinator or head of school — see the Assessment and Results Policy (MPF1326).
- If you receive an unsatisfactory academic progress notice, follow the steps in your outcome letter and see the Academic Progress Review Policy (MPF1291).
- For admissions decisions, contact the Office of Admissions and use the review request page .
- Go to Academic decisions
What it covers: Personal information handling, research conduct, education agent issues, international student concerns.
- For privacy concerns, contact the University's privacy officer — see the Privacy Policy (MPF1104).
- For research conduct concerns, see the Research Integrity and Misconduct Policy (MPF1318).
- For education agent issues, use the student complaints form.
- Go to Privacy, research and other issues